Privacy Policy - throttlereverse.com

Who we are

Suggested text: Our website address is: https://throttlereverse.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What riPRIVACY POLICY

Last Updated: July 2026

At ThrottleReverse, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how ThrottleReverse (“ThrottleReverse,” “we,” “us,” or “our”) collects, uses, stores, processes, and protects information when you visit our website, make an inquiry, book or rent a vehicle, contact our customer support, interact with us through WhatsApp, phone, email, social media, or otherwise use our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT OUR SERVICES

ThrottleReverse provides vehicle rental and related mobility services, including bike and two-wheeler rental services.

Our services may include:

Browsing available rental vehicles
Submitting rental or booking inquiries
Reserving or renting vehicles
Communicating with our team through phone, WhatsApp, email, website forms, or other communication channels
Making payments for bookings and related charges
Receiving customer support and booking-related updates
Participating in promotions, offers, feedback, or other service-related activities

The availability of particular vehicles, services, locations, prices, and booking options may vary.

2. INFORMATION WE COLLECT

We may collect personal and non-personal information when you interact with ThrottleReverse.

A. Information You Provide

Depending on the service you use, we may collect:

Full name
Mobile or telephone number
Email address
Residential or contact address
Date of birth or age-related information where required
Pickup and drop-off details
Booking dates and rental duration
Vehicle preferences
Driving licence details
Government-issued identification details
Emergency contact information where required
Payment and transaction information
Security deposit information
Communications with our customer support team
Feedback, reviews, complaints, and inquiries
Any other information voluntarily provided by you

We only request information that is reasonably necessary for providing, managing, securing, or improving our services or complying with applicable legal requirements.

3. VEHICLE RENTAL AND VERIFICATION INFORMATION

To process a vehicle rental, we may require customers to provide valid identification and eligibility documents.

These may include:

Valid driving licence
Government-issued identity proof
Address proof, where required
Booking and payment details
Other documents reasonably required for verification or legal compliance

We may use this information to verify your identity, confirm your eligibility to rent or operate a vehicle, prevent fraud, protect our vehicles, and comply with applicable laws.

Providing false, incomplete, expired, or misleading information may result in rejection or cancellation of a booking.

4. INFORMATION COLLECTED AUTOMATICALLY

When you access our website, certain technical information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Approximate geographic location based on IP address
Pages visited
Date and time of visits
Referral sources
Website interactions
Cookie and analytics information

This information helps us understand how visitors use our website, maintain security, troubleshoot technical issues, and improve website performance and user experience.

5. LOCATION AND VEHICLE-RELATED INFORMATION

Where applicable and permitted by law, rental vehicles may use GPS, telematics, security, or tracking technologies.

Information collected may include:

Vehicle location
Pickup and return location
Rental duration
Vehicle movement or usage information
Vehicle condition or operational information
Other information necessary for vehicle security and rental management

Such information may be used for legitimate purposes including:

Locating rental vehicles
Preventing theft or unauthorized use
Recovering vehicles
Managing rental operations
Investigating accidents, damage, or disputes
Protecting customers, vehicles, and our business
Complying with lawful requests from authorities

Where applicable, customers will be expected to use rental vehicles in accordance with the applicable rental terms and conditions.

6. HOW WE USE YOUR INFORMATION

We may use collected information for the following purposes:

Providing Our Services

Processing rental inquiries and bookings
Confirming vehicle availability
Managing pickup and return
Processing payments and security deposits
Providing customer support
Sending booking confirmations and service notifications
Maintaining rental and transaction records

Identity and Eligibility Verification

We may use information to:

Verify customer identity
Verify driving licence and other required documents
Determine eligibility to rent a vehicle
Detect suspicious or fraudulent activity

Safety and Security

Information may be processed to:

Protect customers and rental vehicles
Prevent theft, fraud, misuse, and unauthorized activity
Investigate accidents, damages, disputes, or policy violations
Maintain the security of our website and services

Improving Our Services

We may analyze information to:

Understand customer preferences
Improve website functionality
Improve rental operations
Analyze service demand and usage trends
Improve customer support
Develop new services and features

Communication

We may use your contact information to communicate regarding:

Booking confirmations
Vehicle availability
Pickup and return instructions
Payment information
Security deposits
Service updates
Changes to bookings
Customer support inquiries
Important policy or terms updates

7. MARKETING AND PROMOTIONAL COMMUNICATIONS

Where permitted by applicable law and based on appropriate consent where required, we may send information about:

Promotional offers
Discounts
New vehicles
New rental locations
Special campaigns
Service updates
Other ThrottleReverse-related promotions

You may request to stop receiving promotional communications through the available unsubscribe or opt-out method.

Transactional and essential service communications related to an active booking may still be sent when necessary.

8. PAYMENTS

Payments for ThrottleReverse services may be processed through banks, payment gateways, UPI services, or other authorized payment service providers.

ThrottleReverse may receive and retain transaction-related information such as:

Payment status
Transaction reference or ID
Amount paid
Date and time of payment
Refund information

Sensitive payment credentials may be processed directly by the relevant payment provider according to its own security standards and privacy practices.

Customers should review the privacy and security policies of the payment service they use.

9. DISCLOSURE AND SHARING OF INFORMATION

We do not sell personal information as a business practice.

We may share information where reasonably necessary with:

Service Providers

Third-party providers that assist us with services such as:

Payment processing
Website hosting
Customer communications
Analytics
IT and technical support
Identity or document verification
Accounting
Vehicle operations
Other business-support functions

Such providers may process information only as necessary to perform their services, subject to applicable contractual and legal requirements.

Legal and Regulatory Authorities

Information may be disclosed when reasonably necessary to:

Comply with applicable laws
Respond to lawful government or law-enforcement requests
Comply with court orders or legal proceedings
Investigate suspected illegal activity
Protect our legal rights
Prevent fraud, theft, or misuse
Protect the safety and rights of customers, employees, or others

Business Transactions

If ThrottleReverse undergoes a merger, acquisition, restructuring, sale, or transfer of all or part of its business, relevant information may be transferred as part of that transaction in accordance with applicable law.

10. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

Remember user preferences
Maintain website functionality
Analyze website traffic
Understand visitor behavior
Improve website performance
Measure marketing effectiveness

You may manage or disable cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

However, no website, electronic communication, database, or internet-based storage system can be guaranteed to be completely secure.

Customers are responsible for protecting any account credentials, verification codes, or other confidential information associated with their interactions with ThrottleReverse.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for:

Providing rental services
Managing bookings and transactions
Customer support
Resolving complaints and disputes
Maintaining financial and business records
Preventing fraud and misuse
Meeting legal, tax, accounting, regulatory, and compliance requirements
Establishing, exercising, or defending legal claims

Information that is no longer reasonably required may be deleted, anonymized, or securely archived according to applicable requirements.

13. CUSTOMER RIGHTS AND CHOICES

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request updating of incomplete or outdated information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Opt out of eligible marketing communications
Raise concerns regarding the handling of your information

Certain information may need to be retained even after a deletion request where required for legal compliance, financial records, fraud prevention, dispute resolution, or legitimate legal claims.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, maps, payment services, WhatsApp, or other external services.

These third-party services operate independently and may have their own privacy policies and terms.

ThrottleReverse is not responsible for the privacy practices, security, availability, or content of third-party websites or services.

We recommend reviewing their applicable privacy policies before providing personal information.

15. SOCIAL MEDIA AND COMMUNICATION PLATFORMS

If you interact with ThrottleReverse through social media or third-party communication platforms, information may also be processed by those platforms according to their respective privacy policies.

Information you publicly post, comment, review, tag, or otherwise share may be visible to other users depending on your privacy settings and the platform’s policies.

16. CHILDREN’S PRIVACY

Our vehicle rental services are intended only for individuals who meet the applicable legal age, licensing, identification, and eligibility requirements for renting and operating the relevant vehicle.

We do not knowingly provide rental vehicles to individuals who are legally ineligible to rent or operate them.

17. FRAUD, MISUSE, AND LEGAL PROTECTION

We may process and retain information where reasonably necessary to:

Detect fraudulent bookings
Prevent vehicle theft
Investigate unauthorized vehicle use
Investigate payment fraud
Handle accidents or vehicle damage
Enforce rental agreements and policies
Recover unpaid amounts or vehicles
Protect our legal rights and property
Assist lawful investigations

Information may be provided to relevant authorities where legally required or permitted.

18. CHANGES TO THIS PRIVACY POLICY

ThrottleReverse may update this Privacy Policy periodically to reflect:

Changes in our services
Changes in business operations
New technologies or website features
Changes in data-processing practices
Changes in applicable laws or regulatory requirements

The latest version will be published on our website with an updated revision date.

We encourage users to review this Privacy Policy periodically.

19. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts applicable to ThrottleReverse, subject to applicable law.

20. CONTACT US

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact ThrottleReverse through the official contact information provided on our website.

ThrottleReverse
Website: throttlereverse.com

Important: This Privacy Policy should be read together with ThrottleReverse’s Terms & Conditions, Rental Policy, Cancellation & Refund Policy, and any vehicle-specific rental agreement applicable to a booking.