Throttlereverse (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency regarding how we collect, use, process, and safeguard your information.
This Privacy Policy applies to all users of our Services, including individuals who access or use our website, vehicle rental services, communicate with us, interact with us on social media platforms, participate in events, surveys, promotions, or subscribe to our marketing communications (collectively referred to as the “Services” and “Interactions”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.
The Information We Collect
We collect information directly from users, automatically through technical means, and from third-party sources where necessary. We may combine information collected from these sources.
1. Information You Provide to Us
We collect information directly from you when you:
- Register and manage your account
- Create or modify your profile
- Make a booking
- Use our vehicles
- Access or use our website or applications
- Submit payment details
- Participate in surveys, contests, or promotions
- Subscribe to alerts or marketing communications
- Contact customer service or technical support
- Interact with us on social media
- Submit feedback
Types of Information Collected:
- Full name
- Email address
- Phone number
- Residential or postal address
- Billing details
- Communication preferences
- Payment and transaction history
- Date of birth
- Driving license details
- Government-issued identification details
- Demographic information (if voluntarily provided)
- Location information (including pickup and drop locations)
2. Automatically Collected Information
a) Device and Usage Information
- IP address
- Browser type
- Device type
- Operating system
- Date and time of access
- Pages viewed and interaction data
We may use cookies, log files, and similar technologies to collect this information.
b) Location Information and Vehicle Usage
We may collect and store location information from your device (with permission) and from vehicles rented by you during the rental period.
- City, state, or postal code
- GPS location during active rental
- Trip duration
- Vehicle model selected
- Rental period
- Driving patterns and usage behavior
Disabling location services may limit certain features of the Services.
c) Analytics
- Usage trends
- Demand patterns
- Peak rental times
- Common routes
- Service performance metrics
d) Third-Party Platforms
If you interact with us through social media or third-party platforms, we may collect information based on your privacy settings on those platforms.
e) Information from Business Partners
We may receive information from payment processors, identity verification providers, or other partners to verify and update our records.
f) Referrals
If you refer someone to our Services, we provide you with a referral code or template message. We do not collect the referred individual’s information unless they independently register with us.
Purpose of Collecting Information
- To process bookings and payments
- To operate and maintain our Services
- To ensure user and public safety
- To track vehicles during active rental
- To verify identity
- To provide customer support
- To improve services
- To comply with legal obligations
- To prevent fraud and misuse
Disclosure of Your Information
We may share your information with service providers, legal authorities (when required), professional advisors, or for fraud prevention purposes.
We do not sell your personal information.
Use of Cookies
We use cookies and similar technologies to improve website functionality, personalize content, analyze traffic, and enhance security.
How We Protect Your Information
We implement reasonable safeguards in accordance with the Information Technology Act, 2000 and related rules. While we strive to protect your information, no method of transmission over the internet is completely secure.
Retention of Information
We retain personal information only for as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce agreements.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated Privacy Policy.